FAQs

COMPANY INFORMATION
The DAN300 Group are an Australian owned and run company based in Waterloo Sydney Australia.
The DAN300 brand has been operating for more than 20 years and continue to make the majority of its products here in Sydney Australia.
DAN300 are designers, creators, manufacturer's, wholesalers and now online retailers of the DAN300 product library and Life Style Store. 
We offer a full range of DAN300 signature products ranging from body care, beauty, gift, textiles, homewares, accessories, stationery and more. And have a curated selection of products we love aka (DAN300 Pink Window Exclusive Products).
More Details Below About Placing An Order & Our Process
PLACING YOUR ORDER 
The best way of ordering is to do so securely through our website. Additionally you can head to our CONTACT US page and ask additional questions via the form. 
GIFT WRAPPING 
If you are thinking about having your purchase as a gift. We have our gift wrapping options available. We can also add a personalised gift tag to any order, free of charge (just note your message in the checkout comments/notes section and which item it is for).
PAYMENT
WE TAKE  VISA | MASTERCARD | AMEX | PAYPAL | AFTERPAY (The icons may not be visible on some computers)
The easiest method of payment is using any of our methods available online. However you can also use credit card over the phone (head to our contact page for phone details).
DELIVERY
Within Australia

FREE SHIPPING for orders $75 and over shipping for all orders *within in Australia Excludes Rugs
Most orders placed before 10am AEST will be sent the same business day and will be delivered in the following few days or two in most capital cities and most regional centres. Other areas may take longer. WA TAS SA. (allow for 3-7 working days) and pre xmas up to 7-9 working days.

Most parcels are sent with Australia Post. In some cases Bulky orders or large orders are sent with our Freight carriers of choice TNT, Fastway or Couriers Please.

*TNT, Fastway or Couriers Please can only be delivered to an address with a signatory available for signing or a 'calling card' may be left and additional fees may be charged. Additional shipping charges may apply for redelivery if an incorrect address has been given .
Loss or damage is very rare. When it does happen the order is replaced at our expense once approved by our office. Please contact head office for further instruction if this has taken place.

DELIVERY OUTSIDE OF AUSTRALIA 

*INTERNATIONAL SHIPPING

International Shipping
Orders being sent to locations outside Australia are sent via Australia Post Air Mail, international express post and DHL. Delivery is typically 7-12 business days. Options are listed in the shipping section of the checkout process. Large items such as Rugs & Artworks can be quoted on a case by case basis. Please contact head office for further information or a quote. (head to the Contact Us page) of this website.

More Details Below About Placing An Order & Our Process
Copyright & Intellectual Property 
The DAN300 Group design library namely the DAN300 signature prints and patterns are strictly the property of The DAN300 Group Pty Ltd and are created and produced by The DAN300 Group Pty Ltd and designer Daniella Rosen and are covered by copyright laws nationally and internationally. All the images and products presented on www.dan300.com.au are the intellectual property of The DAN300 Group and reproduction of any part of this website or its visual or written content must have express written consent by the office of The DAN300 Group. Any abuse or copyright infringement will result in prosecution and/or legal process. While we understand inspiration is a form of compliment there are restrictions and laws protecting the abuse of this process.